Crisis Hotline & Intake Screening 1-800-772-5987
|Title:||System Support Specialist|
JOB DESCRIPTION: Duties of System Support Specialist consist of, but are not limited to, performing functions of support to Pecan Valley Center’s information management systems. Provides system support services including training, repair and troubleshooting of Pecan Valley Center IT systems, and maintaining adequate performance metrics in the helpdesk ticketing system. At the direction of the IT Manager, responsible for installing, maintaining and supporting PC related hardware, software and peripherals, maintaining functionality of center computer systems by various methods, but not limited to, updates, performing backups, upgrades, monitoring of utilization and performance. Ability to travel to all regions supported by Pecan Valley Centers is a requirement.
QUALIFICATIONS: Degree in a computer related field preferred. Graduation from a standard high school or equivalent (GED) is required with 3 years experience in a computer related field. College Degree or courses may be substituted for experience. Must have knowledge of the practices, principles, and techniques of computer operation, of information systems, of computer software and hardware, of information security policies and procedures, and of local and wide area networks. Skills with email systems, basic website, with a solid base in Microsoft Office (Word, Access, Outlook, Excel, Power Point) is essential. Ability to establish and maintain effective working relations with all levels of staff. Excellent verbal and written communication skills. Musthave a valid Texas driver’s license and a good driving record.
PHYSICAL ABILITIES: Applicant must pass physical and drug screen. Basic requirements to be able to reach overhead,
bend, stoop, lift, sit, and/or stand extended amounts of time. Able to lift up to 50lbs, and handle the repetitive movements involved in moving equipment, and computer related materials
APPLICATIONS ACCEPTED: UNTIL FILLED
AN EQUAL OPPORTUNITY EMPLOYER
SERVING ERATH*HOOD*JOHNSON*PALO PINTO*PARKER*SOMERVELL COUNTIES
|Salary:||$14.68 / hr (3% wage increase upon satisfactory 6 month evaluation to $15.12)|
|Benefits:||Medical, Dental, Life, Vision, HRA, HSA, FSA, Supplementals & Retirement Benefits Avaliable|
|Address:||2101 W Pearl St. |
PO Box 729
Granbury, Texas, 76048